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Frequently asked questions

At Specially Yours. you can personalize a variety of items including home decor, mugs, stationary, photo gifts and keepsakes. In the product description section, you will fiind clear indication of whether personalization options are available for each item.

Once you select your item, you'll see customatization box during checkout where you can enter your message, names,dates or special instructions.

Preview option isn't available at the moment, but our design team ensures your message is tastefully and correctly applied.

Absolutely. Our team is happy to help you craft the perfect message, You can reach out with your ideas or ask for suggestions - we love helping you make it truly personal.

If you catch it quickly, contact us within 12 hours of ordering and we'll do our best to correct it. Once production begins, changes may not be possible, but we'll always try to help.

If you catch it quickly, contact us within 12 hours of ordering and we'll do our best to correct it. Once production begins, changes may not be possible, but we'll always try to help.

Yes! We offer beautiful gift wrapping for an additional fee. You can select this option at checkout.

*Currently we are not offering international shipping.

Shipping costs depend on the item weight, delivery location, and selected shipping method. You'll see the final shipping cost at checkout before completing your order.

Once your order ships, you'll receive a tracking number by email so you can follow its journey to your door.

Once your order ships, you'll receive a tracking number by email so you can follow its journey to your door.

Because each item is custom-made, we don't accept returns unless the item arrives damaged or there's a mistake on our end. Please contact us if there's an issue and we'll make it right.

We are sorry if this happens. Please send us a photo of the damaged item within 7 days of delivery, and we'll replace it at no cost.

You can cancel or edit your order within 12 hours of purchase. After that, the order may be in production and we can't guarantee changes, but please reach out at we'll do our best to accomodate.

Yes! We love working with businesses and event planners. Contact us for bulk pricing or custom quotes for corporate gifting.

Absolutely. We can add your company logo or branding to many of our items.

Yes, you can ship directly to your recipient. Just enter their name and address during checkout and we'll take care of the rest.

Definitely. You can add a personal gift message that will be printed on a card and included with the package.

No, you can check out as a guest.